Terms of Service
Last updated: March 29, 2026
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the VOXP!N mobile application operated by Sonicwell Technology Limited ("us", "we", or "our").
1. Acceptance of Terms
By downloading, installing, or using VoxPin, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
2. Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the credentials used to access the Service and for any activities or actions under your account.
3. Age Requirement
You must be at least 13 years of age to use this Service. By using VoxPin, you represent and warrant that you are at least 13 years old. If you are under 18, you must have parental or guardian consent to use the Service.
4. User Content & Conduct
Users can leave "Voice Pins" in geographic locations and communicate via real-time Push-to-Talk (PTT) channels. You agree not to distribute, publish, or place audio that is:
- Offensive, abusive, threatening, or harassing
- Illegal or promotes illegal activities
- Defamatory, obscene, or pornographic
- Infringing on intellectual property rights of third parties
- Spam, advertising, or commercial solicitation
We reserve the right to remove any content and suspend or terminate accounts that violate these Terms at our sole discretion, without prior notice.
5. Intellectual Property
The Service and its original content (excluding user-generated content), features, and functionality are and will remain the exclusive property of Sonicwell Technology Limited and its licensors. The VoxPin name, logo, and all related trademarks are owned by Sonicwell Technology Limited.
You retain ownership of any Voice Pins or audio content you create through the Service.
6. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- That the Service will be uninterrupted, timely, secure, or error-free
- That the results obtained from use of the Service will be accurate or reliable
7. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Sonicwell Technology Limited, its directors, employees, partners, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the Service
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any user-generated content transmitted through the Service
Our total aggregate liability shall not exceed the amount you have paid us in the twelve (12) months preceding the claim, or USD $100, whichever is greater.
8. Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. You may request deletion of your account data as described in our Privacy Policy.
9. Governing Law & Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force at the time of the commencement of the arbitration.
The seat of arbitration shall be Hong Kong. The language of the arbitration shall be English. The arbitral tribunal shall consist of one arbitrator.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. For material changes, we will provide at least 30 days' notice before the new terms take effect, via in-app notification or email.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@voxpin.app
- Support: Support Page
- Mail: Sonicwell Technology Limited, Room 704, 7/F., Tower A, New Mandarin Plaza, 14 Science Museum Road, TST East, Kowloon, Hong Kong